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ScreenCloud Article - Terms and Conditions: updated sub-processors (December 2024)

Last Updated: 12/17/2024

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Terms and Conditions: updated sub-processors (December 2024)

ScreenCloud Article - Terms and Conditions: updated sub-processors (December 2024)

Last Updated: 12/17/2024

Contents

  1. New Sub-Processors added

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New Sub-Processors added

Note: If you have signed terms in place with ScreenCloud, please disregard this update. Any relevant communications will be communicated by email or post. 

At ScreenCloud, we are committed to putting our customers first, so we wanted to inform you about the following additions to our Sub-Processors:

  1. AfterShip. Hardware delivery tracking service. Data processing in the USA.
  2. Apollo. Sales intelligence and engagement tool. Data processing in the USA.
  3. ConvertAPI. Document handling services provider. Data processing in the EU or USA, depending on Customer location.
  4. Consensus. Interactive product experience platform. Data processing in the USA.
  5. Crossbeam. Partner eco-system platform. Data processing in the USA.
  6. Hook. Customer Success Management Platform. Data processing in the USA.
  7. Intercom. Customer Service Platform. Data processing in the EU and USA.
  8. Kluster. Forecasting and advanced sales BI platform. Data processing in the USA.
  9. Make.com. Integration and workflow tool. Data processing in the USA.
  10. MixPanel. Product analytics tool. Data Processing in the EU.
  11. PandaDoc. Document generation and signature software. Data processing in the EU and USA.
  12. Qualified. Customer interaction tool. Data processing in the USA.
  13. RevenueGrid. Sales intelligence and engagement tool. Data processing in the USA.
  14. Tableau. Data visualisation and business intelligence tool. Data processing in the EU or USA, depending on Customer location. 
  15. Typsense. Search engine. Data processing in the EU or USA, depending on Customer location.
  16. Vitality. Customer success management platform. Data processing in the EU and USA.

Our full Sub-Processors list can be found in our Data Processing Addendum. To reiterate our commitment to keeping our Customers’ data secure (as we commit to in section 4.2 of our DPA), we have entered into written agreements with our Subprocessors as protective of your Personal Data as our agreement with you.

There is no action needed on your part. Thank you for being a valued ScreenCloud customer. 

If you have any questions or concerns, please reach out to compliance@screencloud.io.